Bay’s third quarter was marked by solid revenue growth but a negative market reaction, as investors focused on margin compression and rising costs. Management attributed revenue gains to strength in ...

The shopping app industry contains a wide variety of subsectors, customer-to-customer marketplaces being one formed through the internet. eBay was one of the first ...

As customer service teams strive to deliver faster, more personalized support, the need for tailored productivity enhancements has never been greater. With the introduction of custom productivity ...

Did you know you can customize Google to filter out garbage? Take these steps for better search results, including adding Lifehacker as a preferred source for tech news. Amazon is one of the biggest ...

Alex Rivlin was tackling a last-minute task for his European vacation. That’s how he got snagged in an artificial intelligence-enabled scam. Rivlin, who runs a real estate company in Las Vegas, needed ...

There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...

As a senior writer for TPG, Tarah Chieffi helps readers travel better, more often and within their budget. The cards we feature here are from partners who compensate us when you are approved through ...

Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency’s telephone customer service can “suck.” “We need to show how bad we suck on ...

Starlink Finally Opens Customer Service Phone Number for US, Canada Although still in trial mode, the official hotline is designed to address any connection issues that pop up for Starlink subscribers ...

A preliminary report on the July 13 assassination attempt on former President Trump from the Senate Committee on Homeland Security and Governmental Affairs ripped into newly revealed missteps that ...

OG YouTuber Scott the Woz was astounded to discover that the owner of an iPhone he’d bought on eBay had an A-List actor in their contacts, and his fans are just as surprised. Scott Wozniak, aka Scott ...