CRN rounded up some of the new products and innovations that are taking center stage at Cisco Live EMEA 2026 this week in Amsterdam.

Tips for upgrading your work space and feeling both more organized and more creative. By Megan O’Sullivan Megan O’Sullivan is a writer based in Brooklyn. On her desk is a vintage brass table lamp, a ...

I've been building websites and marketing campaigns for small businesses since 2010. I also run two businesses of my own: Hired Gunn Writing & Consulting and the Weeknight Writers group. I'm obsessed ...

The traditional service desk is failing, burdened by rising costs and agent burnout. Freshworks’ 2026 Blueprint advocates for an AI-assisted, people-ready model to break the link between ticket volume ...

We independently review everything we recommend. When you buy through our links, we may earn a commission. Learn more› By Arriana Vasquez Arriana Vasquez is an associate staff writer covering ...

It doesn’t take much time or technical complexity for threat actors to compromise a service desk. Here’s how a typical attack might play out in a single day: 09:23 - Attacker scrapes LinkedIn for ...

Hacking is hard. Well, sometimes. Other times, you just call up a company’s IT service desk and pretend to be an employee who needs a password reset, an Okta ...

The commanding officer of the U.S. Coast Guard’s Centralized Service Desk was temporarily relieved by the service on Tuesday. The Coast Guard said via a press release Lt. Cmdr. George O. Ziwortin had ...

Today, Specops Software, an Outpost24 company and provider of password and identity management solutions, has announced that its Specops Secure Service Desk for Cloud now supports native Entra ID, ...

Bring your gaming dreams to Minecraft! 🎮💻 In this tutorial, I’ll show you how to build a custom gaming setup with a desk, monitor, keyboard, RGB lighting, and more. Perfect for bedrooms, streamer ...

Service desk agents are here to help, and we all prefer to talk to an understanding person than a chatbot when wrestling with an IT problem. Unfortunately, it’s this human element that cybercriminals ...