At least in the area of ​​customer service, Gartner analysts predict that the cost of generative AI per problem solution will ...

Six in 10 operators plan to invest in tech that will improve the customer experience, according to a National Restaurant ...

The hidden cost of over-automating customer interactions and how to use AI to streamline processes that drive loyalty.

RT Yoder operates on a leading field-service management platform widely adopted across the trades, using its embedded AI capabilities for call handling, estimate follow-ups, accounts receivable ...

Asus has rolled out its PUR pickup and return service for accessories in India, offering free doorstep warranty replacements ...

Tech-enabled simplification leading to an agentic future is what NatWest Group CEO Paul Thwaite is looking for.

The firm says there are ample opportunities to buy beaten-down, AI-resistant stocks at attractive valuations.

Modern businesses grow faster when they pair cloud-based communication platforms with strategic SEO, ensuring they can both attract customers and serve them efficiently.

AI is reshaping SaaS and consulting stocks. See why multiples are compressing, Oracle’s leverage risks, and how to spot ...

AI-powered partnership connects customer demand with real-time shop capacity to drive higher service revenue and ...

The bank plans to increase its investments two-fold in 2026 to drive what Venkatakrishna calls “deep technological ...