It just gave Buc-ee's an "F" rating, citing a pattern of customer complaints. But the BBB's reasons for the rating are not ...

According to the Better Business Bureau's Houston office, complaints about the company date back to March 2019 and continue through 2025.

Buc-ee's, the roadside convenience store and gas station known for its extravagant tributes to its beaver mascot and aisles ...

WEST MONROE, La. (KTVE/KARD) — Buc‑ee’s, the massively popular Texas‑based travel center chain known for spotless restrooms and its loyal customer following, has received an F rating from the Better ...

From faulty home repairs to online advertisement scams, the top consumer complaints of 2025 are being highlighted by the ...

AG Dana Nessel’s office released a list of the top 10 complaints the Consumer Protection Team received in 2025.

The Better Business Bureau said it rates businesses based on factors like “customer complaints, transparency, and ...

Several locations operated by Buc-ee’s have received “F” ratings from the Better Business Bureau. The ratings are tied to complaints submitted through the BBB system that the organization says have ...

Maybe they don't pick up the phone, but loyalists don't seem to mind.

According to the organization, several Buc-ee's locations have received an "F" rating because the Texas-based travel center has failed to respond to 88 customer complaints. As of March 12, 38 Buc-ee's ...

Among the complaints posted to BBB's website was one from a customer who said they were charged $82.69 for $17 worth of items.