A recent study found that formality in government communications increases engagement, but does this idea contradict the best practice of using plain language to make government more accessible?

The process of writing clear, accessible communications that get residents the information and services they need can be anything but simple. AI can help if agencies know how to use the tools ...

The Center for Plain Language is a North American non-profit organization that helps government agencies and businesses write clear and understandable documents.

For far too long, the health care industry has used way too many long sentences and confusing words. For instance, health insurance plans often use terms like PCP, EOB, precertification ...

It is now more important than ever for researchers to be “bilingual” in plain language. It fosters trust with the community and presents research in a non-threatening way, while also helping to ...

The main goal of plain language is to make online and written information clear and accessible to the greatest possible number of its users. This takes great skill and draws on dozens of principles ...

Maryland Gov. Wes Moore signs executive order for plain language in state services, aiming to make them more accessible to all.

With New Zealand passing the Plain Language Act, bidding farewell to inexplicable jargon and complex language from its bureaucracy, it's time India considers passing similar legislation. Indian laws h ...

The guides are written in plain language and were designed by and for Vermonters with developmental and intellectual disabilities.