Apple Continues Improving Apple Support App's AI Assistant

Apple is continuing to improve the AI Support Assistant that it is testing in the Apple Support app, introducing new functionality in the latest update. In addition to answering questions about Apple ...
MacRumors

Apple Working on ChatGPT-Style AI Assistant for Customer Support

Apple appears to be developing an AI-based "Support Assistant" for the Apple Support app. Signs of the feature were found in Apple code by MacRumors contributor Aaron Perris, but the Support Assistant ...
AppleInsider

Apple Support's new generative AI assistant is being tested by a small audience

Apple's new AI-powered Support Assistant hasn't officially launched for everyone, but some users are able to test an early preview. In July, we learned that there was a strong likelihood that Apple ...
9to5Mac

Apple Support app may soon get a generative AI assistant, and that’s a good thing

Apple might be the next company to add a ChatGPT-style chatbot to its Support app, likely as a way to automatically handle cases covered in its documentation and hand off only the trickier ones to a ...
Lifehacker

Apple Has Relegated Its First AI Chatbot to Customer Support

Jake Peterson is Lifehacker’s Tech Editor, and has been covering tech news and how-tos for nearly a decade. His team covers all things technology, including AI, smartphones, computers, game consoles, ...