The service outage lasted at least 10 hours last month, with customers unable to make and receive calls and text messages.

Verizon customers get a $20 apology from the telecom giant. Credit: Michael Nagle / Contributor / Bloomberg via Getty Images On the morning after a day of massive, countrywide outages for Verizon ...

Tens of thousands of people -- more than 180,000 at one point -- across the United States reported issues using Verizon Wednesday. Many of them are located in the New York City area. Verizon said it ...

Verizon outages continue to plague customers on Friday, Oct. 10, as people living in major metropolitan areas find their phones in "SOS" mode for what appears to be the second day in a row. Verizon's ...

"This was a software issue, and we are conducting a full review of what happened. As of now, there is no indication that this was a cybersecurity issue," the company said in a statement sent to ...

T-Mobile appeared to poke fun at rival Verizon on Wednesday as a widespread outage disrupted service for customers across the country. In a post on X, T-Mobile reassured its customers that its own ...

(NBC News) — Verizon is experiencing a nationwide outage affecting cellular data and voice services. The wireless carrier, which serves over 146 million customers, said its engineers are working to ...

Verizon customers in Charlotte and nationwide don’t have service amid a widespread outage affecting voice and data services, multiple news outlets reported Wednesday. The nation’s largest wireless ...

If your phone is suddenly displaying "SOS," "no service," or "emergency calls only" and you're on Verizon's network, it's probably not your phone's fault, and you're certainly not alone. More than 100 ...