Two industry powerhouses come together to provide customer service teams with valuable customer insights on a customizable cloud contact center platform The cloud-to-cloud integration fills a gap for ...
Cloud communications provider Twilio announced a bevy of new products and platform updates at its annual developer and customer conference on Wednesday. The new products include a conversational AI ...
Twilio’s Engagement Cloud, its suite of products for building new customer experiences, is about to get a new feature, TechCrunch has learned. The company plans on launching the beta of a full contact ...
MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the customer experience intelligence company, today announced that contact centers using Twilio (NYSE: TWLO) Flex and looking to add powerful workforce ...
Twilio today announced a new API for its Flex contact center service that combines the platform's existing chat channels under a single umbrella to make it easier for developers to build contact ...
As reported previously on No Jitter, Twilio announced the general availability of its contact center platform, Flex, this week at its customer/developer conference, Signal. I'm here in San Francisco, ...
Communications service platform Twilio yesterday announced its entry into the enterprise contact center market, going up against the likes of Avaya, Genesys and Cisco. Twilio Flex is a cloud-based ...
In a world where your call is important to us, one cloud-enabled platform claims full programmability for its contact centre smarts that can save the world with instant deployment. Ok, ok, so Twilio ...
MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the customer experience intelligence company, has announced a deep technology integration with Twilio (NYSE: TWLO) and Twilio Flex, its programmable contact ...
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