Most organizations require a trouble ticketing system. Whether it is for streamlining customer support requests, managing maintenance issues or scheduling work, a trouble ticketing system ensures that ...

Ticketing software and help desk software are terms often used interchangeably. However, there are stark differences between the two. Ticketing software focuses on lodging, handling, and solving ...

I was wondering if anyone could lead me to some solid, hopefully cheap software that can manage trouble tickets.<BR><BR>Our company is rebuiliding the back end of our ecommerce site and we are going ...

In the late 1990s, Dell and Gateway were among the better-known computer manufacturers to offer customers a way to find automated answers to tech support questions by calling interactive voice ...

A customer trouble ticketing (help desk) is an assistance resource to solve a customer query. Companies often provide customer support using email, website, and/or telephone. The importance of ...

Anyone have any leads?<BR><BR>If anyone knows of any solid, cheap trouble ticket handling software it would be a great help. If it does not integrate with commerce server out of the box, no worries, I ...

AUSTIN, Texas--(BUSINESS WIRE)--Aug. 21, 2006--Metadot Corporation today announced it has added new capabilities to Mojo Helpdesk, a simple trouble ticket application that enables organizations to ...