With the proliferation of email, scheduling phone calls is growing more and more convoluted. About 10 years ago, I wrote an article noting that in the real estate and larger business worlds, people ...

Have you ever received a phone call from a number you don't recognize, and then they don't even leave a voicemail? It gets you wondering who the mysterious person is that's calling you and what they ...

Have you ever gotten a phone call from your own number? Or one that was just a few digits off? It's the latest illegal scam to get you to answer your phone – neighborhood spoofing. Have you ever ...

Cold calls are often a waste of your time and an unwanted interruption to your day. You might think that, at worst, you end up buying or signing up for something that you don't really need or at an ...

As a journalist, cold calling people is part of the job, as well as answering calls from unknown numbers. So, as a veteran of the cold-call art, let me give you my simple, polite tip: Just say, "Is ...