With the proliferation of email, scheduling phone calls is growing more and more convoluted. About 10 years ago, I wrote an article noting that in the real estate and larger business worlds, people ...

Have you ever gotten a phone call from your own number? Or one that was just a few digits off? It's the latest illegal scam to get you to answer your phone – neighborhood spoofing. Have you ever ...

The latest smartphone software includes tools to help you more easily connect with the people you want to contact — and avoid those you don’t. By J. D. Biersdorfer J.D. Biersdorfer is the monthly Tech ...

As a journalist, cold calling people is part of the job, as well as answering calls from unknown numbers. So, as a veteran of the cold-call art, let me give you my simple, polite tip: Just say, "Is ...