Southwest Airlines updated its policy so plus-size passengers no longer have to purchase an extra seat in advance; airport staff may provide one free if available. f no adjacent seat is available, the ...

The airline recently changed its long-standing boarding process.

Southwest Airlines appears to be reversing part of its controversial "Customer of Size" seating policy, which did not go down ...

Southwest Airlines is once again altering its plus-size passenger policy after a previous change earlier this year sparked ...

Weeks after Southwest Airlines rolled out its assigned seating, the company is telling customers it is “refining” the process after receiving complaints about the boarding process and carry-on baggage ...

For passengers who need more room, the airline will again offer a second seat for free instead of requiring them to purchase ...