Many cities, like Seattle, have added 911 nurse lines in recent years. But some have equipped their systems with more ...

A Seattle woman waited more than 10 hours for a nurse-ordered ambulance, raising concerns about the city’s 911 nurse triage system and response standards.

Her calls were routed into Seattle's nurse-navigation line, where a nurse ultimately requested an ambulance through American Medical Response (AMR). That crew later reported "patient not found" and ...

Seattle no longer is capping ambulance wait times for certain 911 patients, tracking those waits or penalizing its contractor ...

Coming up on the Seattle Patch calendar: STEM Adventures at Kiddie Academy of Seattle at Greenwood ...