Just ahead of the holiday season last year, Target made some major changes that sent the message that they were getting tough on crime—well basically that's what they said. The iconic brand introduced ...

Consumers returned nearly $900 billion worth of merchandise in 2024. While returns are considered a routine cost of doing business, return fraud is on the rise, leading retailers to turn to artificial ...

Lacoste is using AI tech Vrai to detect counterfeit returns. Return fraud costs retailers billions, with billions lost globally. Amazon and other retailers face scams exploiting return policies for ...

Return fraud is on the rise, totalling $103 billion in 2024, according to a report by Appriss Retail and Deloitte Retailers’ generous return policies, the popularity of e-commerce, and social media ...

HOUSTON — Returning online purchases has never been easier. For millions of shoppers, it is as simple as generating a QR code, dropping off the item, and sometimes getting an instant refund. But ...

NEW YORK (AP) — At Saks Fifth Avenue’s return area at its Manhattan flagship, shoppers now see a camera and signage highlighting the enhanced video surveillance and a new policy: customers must now ...

SALT LAKE CITY (KUTV) — Three people with extensive criminal histories were arrested for their involvement in retail theft and return fraud at T.J. Maxx and HomeGoods stores across Salt Lake County.

Forbes contributors publish independent expert analyses and insights. Pam Danziger reports on retail, focused on the luxury consumer market. Retail returns are a massive $850 billion problem by 2025, ...