Bank criticised for tone of spending summaries, with one user complaining to ombudsman over ‘humiliating’ use of data ...

One customer at the digital bank was told she spends “more than most” on Just Eat takeaways.

Monzo handed out bank accounts to new customers claiming to live in 10 Downing Street and even Buckingham Palace. The digital bank has been fined £21million by the Financial Conduct Authority (FCA)for ...

Ombudsman found bank wrongly rejected 34% of complaints last year, with NatWest and HSBC close behind Monzo has wrongly denied refunds to thousands of fraud and scam victims, the Guardian can reveal.

The fintech startup said in annual financial results that its pre-tax profits totaled £15.4 million ($19.6 million) in its 2023-2024 fiscal year, swinging to the black from a £116.3 million loss the ...

Users of Monzo, one of the UK's most popular digital-only banking platforms, are being targeted by phishing messages supported by a growing network of malicious websites. Monzo is a 100% online ...

Monzo, Britain’s biggest digital bank, is still synonymous with its neon debit cards, extensive use of emojis, and free spending abroad. But it’s no longer just trying to be cool; it’s trying to ...

Digital bank Monzo has been accused of overstepping the mark by using data it holds on customers to call out their spending ...