John Klein is a solutions architect at CDW and an industry expert in communication and collaboration platforms. He has experience in training and education in voice, video, audio visual, and headset ...

Microsoft announced at the tail end of last week that it plans to consolidate its cloud-based phone system geared towards small businesses — called Microsoft 365 Business Voice — with its Enterprise ...

LONDON & ATLANTA--(BUSINESS WIRE)--Arkadin, an NTT Communications company and market leader in cloud Unified Communications (UC) services, announced today the launch of Global Direct Routing as a ...

Microsoft is expanding the capabilities of Teams Phone with a new extensibility preview that allows organizations to build and integrate custom call workflows using Azure Communication Services (ACS).

In its clearest sign yet that it is serious about the consumer cell phone market, Microsoft says it is buying the maker of the T-Mobile Sidekick. During her years at CNET News, Ina Fried changed beats ...

While being part of the world's big tech, Microsoft is not notable for its smartphone development, and this was because the company did not focus on this venture and eventually gave up, its CEO Satya ...

CBTS accelerates delivery of Operator Connect for Microsoft Teams via secure Ribbon Connect toolsets designed for full digital engagement between businesses and customers Ribbon Connect provides a ...