Sturgis residents have been required to read and report their own water and gas meters for the last couple of years.

ST. JOSEPH COUNTY, Ind. (WSBT) — NIPSCO is planning to conduct manual gas meter readings after automatic system battery failures in older models. Drive-by readings can't be done because the utility is ...

Across the board, utilities are facing pressure to be more reliable, more efficient, and more transparent. The old ways of ...

If you call the City’s Utility Billing Centre right now, you might be waiting longer than you want to. Our call takers are ...

RICHMOND, Va. (WRIC) — More than 40,000 water meters in Richmond could be returning inaccurate readings due to their age, but the Department of Public Utilities (DPU) said if they’re inaccurate, the ...

Meter readers now connect the probe to the meter, and the machine automatically collects the reading and generates a bill, reducing manual intervention.