Small businesses utilize email to correspond with customers, work with business contacts and function internally. Business depends upon these emails, but problems can occur when employees forgo proper ...

The "e" in e-mail might as well stand for "essential." Most of us have become hopelessly dependent on the immediacy of communicating with e-mail. Whether it's at a cafe or on a construction site, it's ...

Email is a convenient channel for office communication, but its easy availability and frequent use make miscommunication nearly unavoidable. Even the most carefully crafted and well-intentioned ...

In today’s fast-paced, digital-first workplace, your emails speak volumes about your professionalism. Clear subject lines, respectful tone, and timely responses can strengthen credibility and ...

Think e-mail writers have become more effective and polite in the last decade? Maureen Bertolo begs to differ. Not only do the dreaded “reply all” and SHOUT e-mail blunders persist, but also, Twitter ...

Despite the availability of video and text messaging, e-mail remains the most common form of one-to-one, Internet-based communication in business settings. You might think it's old hat by now. E-mail ...

Happy Friday might seem like a fun and well intentioned email greeting but here's why it can backfire and what to say instead. The 5 digital etiquette faux pas that really stick in my craw From email ...

If you’re brand spanking new to the professional world, there are hundreds of perfectly good lists of email etiquette tips out there, reminding you to do basic things like proofread, keep it brief, ...

When You E-mail Powerful People to Tell Them You Didn’t Talk to the FBI About Them, Maybe Blind-CC EverybodyAnd don’t talk about it to the point where Reuters seeks a copy.