NEW YORK — Seven weeks after shipping, Microsoft’s closely watched Microsoft CRM (customer relationship management) software has attracted 300 customer orders and is being offered by more than ...

You can debate whether Nimble's integration is any better or worse than its competitors. But one thing's for sure: Microsoft has chosen this application as its go-to CRM solution for small businesses.

Microsoft announced this week it is nearing release of a new version of its customer relationship management (CRM) software -- Microsoft Dynamics CRM for the 2007 Microsoft Office system and ...

Microsoft is leaning toward adding more social analytics and data-enrichment components to its Dynamics CRM update due in the latter half of this year.

Microsoft looks to have new CRM releases slated for every quarter this calendar year, according to the latest roadmap.

Microsoft is wielding LinkedIn against Salesforce in the battle for the CRM market. Starting Tuesday, salespeople will get LinkedIn Sales Navigator data alongside other information in the Dynamics ...