Learn how to choose and implement flexible CRM software for your small business and which systems might work best for your ...

Nutshell reports effective CRM and email marketing alignment enhances customer relationships through strategic planning in people, processes, and data governance.

Editorial Note: Forbes Advisor may earn a commission on sales made from partner links on this page, but that doesn't affect our editors' opinions or evaluations. A customer relationship management ...

Efficient customer billing isn’t just about keeping the books in order—it plays an essential role in customer satisfaction, retention, and overall business intelligence. When billing systems work ...

Salesforce and NetSuite are among the best CRMs in 2025. We compared their pricing, features and more to help you determine ...

Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every interaction. We help you choose the right CRM for your small business based on our in ...

Over the past few years, businesses have been forced to quickly adapt to a virtual world. As that was happening, consumers became more aware of their privacy and with whom they were willing to share ...

SCOTTSDALE, Ariz. — Back in the pre-World War II era, store owners had ready means of gaining detailed knowledge of their customers and their buying habits. Although the growth of mass marketing and ...

Businesses rely on sales to keep the wheels turning. This is exactly why sale pipelines are so important. By visually displaying every core stage of customers’ journey – from prospecting to purchase – ...