DUBLIN--(BUSINESS WIRE)--The "North America Customer Care BPO Market to 2027 - Regional Analysis and Forecasts By Solution; End-User" report has been added to ResearchAndMarkets.com's offering. The ...

DUBLIN, Oct. 3, 2019 /PRNewswire/ -- The "Europe Customer Care BPO Market to 2027 - Regional Analysis and Forecasts By Solution; End-User" report has been added to ResearchAndMarkets.com's offering.

PHOENIX--(BUSINESS WIRE)--Valor Global, a leading provider in world class call center solutions to customers around the world, has announced its acquisition of DRS Services USA, a top healthcare and ...

(Reuters) - Hardware distributor Synnex Corp will acquire IBM Corp's worldwide customer care business process outsourcing operations for $505 million. Shares in Synnex, which said it expects ...

Dublin, July 09, 2020 (GLOBE NEWSWIRE) -- The "Healthcare BPO Market - Growth, Trends, and Forecasts (2020 - 2025)" report has been added to ResearchAndMarkets.com's offering. The healthcare BPO ...

Forbes contributors publish independent expert analyses and insights. I am a Customer Experience Futurist, Author and Keynote Speaker. For decades, the healthcare industry has been full of confusion, ...

The use of home-based customer care agents, a kind of BPO service dubbed as homeshoring, has continued to gain momentum in the United States, according to market research firm IDC. U.S. spending on ...

The home-based customer care market — a small but quickly growing niche of the contact center industry — could triple by 2010 to 300,000, according to a new report by IDC. “Current estimates put the ...