MILLIONS of households on prepayment meters can get last-minute help with bills if they are struggling as temperatures drop.

Millions of customers may be able to get compensation if their smart meter is faulty or installation is delayed in the future after Ofgem proposed new rules for energy suppliers. Some households have ...

British Gas customers with smart meters have been alerted to a significant issue. Official statistics indicate that out of the approximately 36 million households equipped with smart meters, 10% are ...