A United Kingdom delivery company's use of AI backfired after a disgruntled customer was able to make it swear and criticize the company, prompting the company to disable part of its AI-powered ...

Add Futurism (opens in a new tab) More information Adding us as a Preferred Source in Google by using this link indicates that you would like to see more of our content in Google News results. The ...

A UK mail distribution service's use of AI is malfunctioning— its online support chatbot swore at a customer, the BBC reports. A system update led to the Geopost (DPD) chatbot behaving erratically.

DPD has returned to the top of MoneySavingExpert’s (MSE) 11th annual service poll, voted on by users, ending Amazon Logistics two-year winning streak. The UK’s leading consumer website asked its users ...