OMAHA, Neb., Nov. 22, 2022 /PRNewswire/ -- Travelex Insurance Services has earned a prestigious Bronze Travvy Award in the category of Best Travel Insurance Provider–Customer Service. The company ...

While digital transformation has generated vast amounts of insurance-related data, the ability to deliver added customer value and improved customer service requires investment in the right technology ...

Customer ratings can be tricky for any business, but in the insurance industry it poses some unique challenges. For legacy insurers, who are inherently local, customer reviews can be highly volatile – ...

Pexels.com royalty-free image #7709169, uploaded by user MART PRODUCTION, retrieved from https://www.pexels.com/photo/woman-in-black-blazer-wearing-black-headphones ...

Overall satisfaction with auto and property insurer digital experience declines despite lower premiums Inability to easily compare prices and coverage options limits brand consideration Chatbots and ...