Despite the rise of texting and messaging, phone communication remains essential. However, as telecom companies shift to digital and cloud technologies like Voice over Internet Protocol (VoIP), there ...

Experts share how to shift from traditional, on-premises phone systems to cloud-based platforms such as Cisco Webex, ...

Wes Cooper, director of IT for Benbrook, Texas, would like to get rid of his city’s phone handsets. “We weren’t going to buy any phones. We were going to run it all through computers,” Cooper said ...

As a business owner, having a reliable and efficient phone system is essential to facilitate communication with customers, team members and partners. There is a wide range of business phone systems ...

For state and local government agencies, cost is nearly always a factor when considering whether to adopt a new technology. Any solution should deliver on functional expectations, but it should also ...

WATERLOO, ON, April 19, 2017 /PRNewswire/ - Fongo, a Waterloo, Ontario-based company that has accumulated over 1 million Canadian registrants to their free mobile service, is now squarely taking aim ...

The Defense Information Systems Agency and Lumen Technologies (NYSE: LUMN) are collaborating to launch a cloud-based telephony infrastructure in an effort to provide Department of Defense employees ...

The shift from traditional, on-premise phone-system call centers to cloud-based call centers provides greater flexibility, scalability and cost efficiency. Coud-based call center solutions are quickly ...

RYE BROOK, N.Y.--(BUSINESS WIRE)--American Dental, the largest private dental practice in the New York City-Long Island metro area, has upgraded its company-wide communications capabilities by ...