See more of our trusted coverage when you search. Prefer Newsweek on Google to see more of our trusted coverage when you search. With every new layer of security, fraudsters look for their next way in ...

RESTON, Va.--(BUSINESS WIRE)-- The majority of call centers are seeing year-over-year increases in fraud activity, according to the 2022 Omnichannel Authentication Survey from Neustar, a TransUnion ...

Identity authentication and verification are increasingly important to call centers in a number of industries. Financial services, government applications, health care – all have either regulations or ...

NORTH LITTLE ROCK, Ark., April 30, 2026 (GLOBE NEWSWIRE)-- First Orion, a leading provider of branded communications solutions, today introduced a new patented SIP redirect-based, end-to-end call ...

Despite the rise of other communication channels, phones are still the best way to convey information quickly and securely. Current call center models rely on agent authentication, but there is a ...

Knowledge-based authentication for call centers is cumbersome and can increase risk of spoofing, but there are tech-based alternatives. Citizen Services Innovation Workforce Management Businesses know ...

STERLING, Va.--(BUSINESS WIRE)--TRUSTID, Inc., a Neustar company, today released its second annual report on the state of call center authentication, based on a recent survey of contact center ...

Passwords have long been the standard for authentication in computing systems, but they have been proven weak again and again by brute force or dictionary attacks, or their susceptibility to being ...

NORTH LITTLE ROCK, Ark., May 14, 2026 (GLOBE NEWSWIRE) -- First Orion, a leading provider of branded communication solutions, today announced a technology partnership with Glia, the leading platform ...

As businesses steadily expand their digital operations and consumers live more and more of their lives online, data breaches, identity theft and other types of cybercrime are becoming increasingly ...