British Gas customers who mistakenly report their smart meter is faulty could be at risk of a penalty charge, according to reports. Customers who call out an engineer after fears that they are ...

British Gas customers have been complaining of 'faulty' smart meters that display larger than normal readings - or no readings at all. Frustrated customers have been speaking to The Mirror about their ...

A British Gas warning has been issued after a smart meter "went dumb" and stopped relaying readings. British Gas smart meter owners have been put on alert over the risk of the tech failing on them as ...

British Gas customers with smart meters have been alerted to a significant issue. Official statistics indicate that out of ...

A British Gas customer has issued a warning over a dodgy smart meter nightmare - meaning the firm has not been getting readings. One homeowner in Swansea wrote into the Sun and asked: "Four years ago ...

cash back or challenge the way firms operate. Email [email protected]. Q: Four years ago I had a smart meter fitted but I’ve only recently found out that British Gas has not been receiving my gas ...

Many British Gas smart meter customers say they are still unable to track their energy usage, with some complaining they've been unable to check consumption regularly on the firm's app, website and in ...

British Gas is offering some customers with a smart meter half-price electricity on Sundays this summer as part of its 'PeakSave' scheme. It's a no-brainer perk for those who can get it – but you ...