Definition: A set of principles and analytic techniques for improving an organization’s performance in four general areas: financials, customers, learning and internal processes. What it means: ...

CHARLESTON, W.Va. — Attendance is a problem in West Virginia’s public schools, according to the 2022-2023 Balanced Scorecard. The scorecard, which measures overall student success and achievement, was ...

When a multi-billion dollar transportation and airline company sought to get its arms around its unwieldy procurement operation, it turned to a tried-and-true tool to do it: the balanced scorecard. It ...

In the center is the Balanced Scorecard, showing how the objectives are defined and measured, and what their targets are. Finally on the far right is the Action Plan section, showing Initiatives and ...

As many as 70% of all companies that implement balanced scorecards fail to generate real business value through their use, according to research from The Hackett Group, a business advisory firm. While ...