Nasdaq

8x8 Unveils New Innovations to Boost Customer, Employee Engagement Across its CX Platform

8x8 continues to enhance its 8x8 Platform for CX, which includes 8x8 Contact Center, 8x8 Work, and communication APIs. New AI-powered features that empower organizations to elevate engagement, ...
Nasdaq

8x8’s Latest Platform Innovations Enable Organizations to Bridge Customer Experience Gaps and Deliver Superior End-to-end Customer Engagement

Recent Platform Capabilities Include 8x8 Engage for Cross-organization Customer Engagement, 8x8 Operator Connect for Deeper Integration with Microsoft Teams, and New Bulk Messaging Capabilities for ...
No Jitter

Credit union boosts CX, EX with 8x8

Southeast Financial Credit Union (SFCU) implemented 8x8 Work, a unified communications as a service platform, and 8x8 Contact Center just before the pandemic – and it’s been benefitting from the ...
CMS Wire

8x8 Announces 8x8 Aftersale Assist for Retailers to Reduce Returns, Improve CX and Drive Revenue

CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced the 8x8 ...
Business Wire

8x8 Announces 8x8 Sales Assist to Improve the Customer Experience, Increase Satisfaction, and Accelerate Revenue Growth for Retailers

CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced 8x8 Sales Assist™ for retailers.
No Jitter

No Jitter Roll: Zoom and 8x8 Announce New Capabilities

Welcome to this week’s No Jitter Roll, our regular roundup of product news in the enterprise communication technology space. This week, we cover the following: Zoom expands Zoom Virtual Agent to Zoom ...
Business Wire

8x8’s Latest Platform Innovations Enable Organizations to Bridge Customer Experience Gaps and Deliver Superior End-to-end Customer Engagement

CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today highlighted the latest enhancements to the ...
CMS Wire

8x8 Unveils New Innovations to Boost Customer, Employee Engagement Across its CX Platform

Latest Enhancements to the 8x8 Platform for CX Empower Organizations to Elevate Customer Experiences, Streamline Operations, and Harness AI to Drive Productivity Custom dictionary allows ...