Starting today, eBay's AI shopping agent will help buyers find what they're looking for -- even if they're not sure. You can ...

Ebay's new agentic AI delivers real-time, hyper-personalized product picks to a small percentage of U.S. customers and ...

The new tool, which eBay calls a “companion-integrated” experience, is designed to guide users through its vast, often ...

Bay's AI tools streamline seller listings and enhance buyer searches, boosting efficiency and increasing inventory visibility ...

Now the focus is on, ‘Let's go back to the rich history of collectors and people that need a personalized, customized ...

EBay is not the only online marketplace making a foray into AI-powered CX. Etsy is integrating AI across its platform with an emphasis on personalized browsing and discovery, according to ...